Anserve Inc. is a businesses in West Milford, NJ. Open: Mon–Sun Open 24 hours. Phone: (800) 980-9770. Address: 1250 NJ-23, Butler, NJ 07405. Average rating is 4.7 stars from 71 reviews. Website: https://www.anserve.com/.
Anserve Inc.
Call Now Directions
Review
Employees working at computers in a telecommunications office. — Anserve Inc.
4.7 71 reviews Today Open 24 hours

Real People Answer. Every Call. Every Time.

Anserve delivers 24/7 live call answering from Butler, NJ, serving businesses, medical practices, and contractors nationwide.

About Us

When a pipe bursts at 2 a.m., when a patient calls in distress on a Sunday, when a property management emergency can't wait until Monday morning, someone has to pick up. Anserve Inc. has built its entire operation around that single, non-negotiable fact. Based in Butler, NJ, Anserve fields calls around the clock, every day of the year, with professional human agents who actually listen, respond, and act.

The difference between a bot and a trained live agent isn't just preference, it's outcomes. Anserve's team handles calls across some of the most demanding industries in the country: medical practices, hospice and home health care, HVAC and plumbing contractors, property managers, and small businesses that simply can't afford to miss a call. With a 4.7-star rating across dozens of client reviews, the consistency speaks for itself.

Clients who have worked with Anserve for years point to the same things: fast response, genuine professionalism, and a team that solves problems without hand-holding. When something goes wrong on a client's account, it gets fixed quickly. That kind of reliability is hard to manufacture and harder to fake.

What We Offer

Anserve's answering services span industries that can't afford gaps in communication. For medical and healthcare clients, the roster includes physician answering, dental answering, telehealth support, home health care, hospice, and veterinary practices. Each of these fields carries its own protocols and sensitivities, and Anserve's agents are trained to handle them with accuracy and discretion.

On the contractor and property management side, Anserve covers HVAC-R answering, plumbing, electrical, emergency restoration, and utilities including propane. Property managers can route tenant calls through a live receptionist service that handles after-hours emergencies without pulling the manager out of bed for every minor issue. Small businesses get the same caliber of service, including appointment scheduling and multilingual support with Spanish-speaking agents available.

Every plan runs 24 hours a day, seven days a week, with no holidays, no voicemail fallback, and no automated menus. A real person answers.

Why Choose Us

Live human agents answer every call, 24/7, with zero automated menus or voicemail fallbacks.
Rated 4.7 out of 5 stars by clients across medical, contractor, and property management industries.
Multilingual support including Spanish-speaking agents broadens your reach to more callers.
Specialized protocols for high-stakes industries: hospice, physician, HVAC, and emergency restoration.
Appointment scheduling and virtual receptionist services extend your team without adding headcount.
Long-term client relationships spanning decades reflect the kind of consistency that earns real trust.

Gallery

Take a look at our space and what we have to offer

What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
⭐⭐⭐⭐⭐
2 weeks ago
"There IT department handled an issue for me that would have taken me hours to correct. I emailed Melissa, and the team fixed it for me in 24 hours. Their responsiveness and timeliness was exceptional! Thank you!"
— Amy Maxwell
⭐⭐⭐⭐⭐
3 months ago
"My organization worked with Anserve for over twenty years and have been more than satisfied with their excellent service. Sadly, our organization is closing; however, we wish all the best for Anserve and it's staff of friendly professionals! If you are looking for a reliable and friendly answering service, you've found it!"
— Kevin Dickson
⭐⭐⭐⭐⭐
6 months ago
"Great service! Melissa is absolutely fantastic! She is kind, professional, and always goes above and beyond to help. Her responses are quick and efficient, and she consistently delivers outstanding service—she’s amazing!"
— Crystal Smith
⭐⭐⭐⭐⭐
8 months ago
"We are a new customer to Anserve and they have made the transition very easy. The customer care and follow up has been amazing, just reaffirming why we chose Anserve for our service provider. Melissa is the upmost professional and has proven that the client's happiness is her main priority."
— Aaron Jarrell
⭐⭐⭐⭐⭐
a year ago
"At United Cleaning & Emergency Restoration, we rely on Anserve to answer our phones 24/7, and we couldn’t be more pleased with their service. As a restoration company, it’s crucial that we have reliable communication around the clock, and Anserve has consistently delivered. Their response time is instant, and every call is handled professionally and efficiently. We’ve found their team to be not only quick but also thorough, which is exactly what we need to support our clients during emergencies. I would 100% recommend Anserve to any business in need of a professional and fast answering service. They’ve been an invaluable part of our team, and we’re grateful for their support."
— C Larriviere

Frequently Asked Questions

Does Anserve use automated systems or bots to answer calls?

No. Every call is answered by a trained, live human agent. There are no automated menus, no bots, and no voicemail fallbacks. A real person picks up every time.

What industries does Anserve serve?

Anserve serves a broad range of industries including medical practices, dental offices, hospice and home health care, veterinary clinics, telehealth providers, HVAC and plumbing contractors, electricians, emergency restoration companies, property managers, utilities and propane providers, MSP and IT firms, and small businesses of all kinds.

What hours is Anserve available?

Anserve operates 24 hours a day, seven days a week, including weekends and holidays. There is no off-hours gap in coverage.

Can Anserve handle calls in languages other than English?

Yes. Anserve offers multilingual and bilingual answering services, including Spanish-speaking agents, to ensure your callers can communicate clearly regardless of their preferred language.

Does Anserve offer appointment scheduling?

Yes. Appointment scheduling is one of Anserve's core services, available alongside live answering and virtual receptionist support.

Where is Anserve located?

Anserve is headquartered at 1250 NJ-23 in Butler, NJ 07405, and serves clients across the country from that location.

Is Anserve a good fit for small businesses?

Absolutely. Anserve offers small business answering services specifically designed for companies that need professional call handling without the overhead of a full-time in-house receptionist.

Hours of Operation

Open Now · Open 24 hours
Monday Today Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
66° Clear 1250 NJ-23
Sun 79° 67°
Mon 74° 61°
Tue 73° 59°
Wed 81° 56°
Thu 85° 64°
Fri 85° 63°
Sat 85° 65°

Get In Touch

Ready to get started? Contact us today!

Save to Contacts

More places nearby

Other spots near here, whatever their type. Tap one to open its page.

Shipping Service ★ 4.8 (200)
MailBoxes & More, UPS, FedEx, DHL, USPS, Mailbox Rental, Notary
2.8 mi94 Wanaque Ave, Pompton Lakes, NJ 07442
Manufacturer ★ 4.8 (108)
PIP Marketing, Signs and Print
1.1 mi39 Main St, Bloomingdale, NJ 07403
Services ★ 4.8 (32)
Indigo Systems
2.8 mi1 Manor Ave, Pompton Plains, NJ 07444
Department Store ★ 4.1 (802)
Target
0.8 mi94 NJ-23, Riverdale
Home Improvement Store ★ 4.1 (1,545)
The Home Depot
0.7 mi106 NJ-23 Paint, Riverdale
Home Improvement Store ★ 3.7 (1,508)
Lowe's Home Improvement
0.2 mi1210 NJ-23, Butler
Store ★ 3.9 (308)
BJ's Wholesale Club
0.6 mi110 NJ-23, Riverdale
Buffet Restaurant ★ 4.2 (1,602)
flaming grill
1.0 mi92 NJ-23, Riverdale

Contact Anserve Inc.

Send a note and Anserve Inc. will get back to you. No account needed.

Add an email or a phone so they can reply.

Best time to reach you

Report an issue

See something off? Tell us. We’ll fix it and improve the listing for everyone. No account required.